Shipping policy

Retail Merchandiser/Products purchased via the website:

*You may cancel an order placed through the website prior to it being shipped out by notifying us via email.

*Please notify us within 5 days of receipt of any item that arrives damaged, so that we can work out a resolution with you.

*We offer a 30 day money back guarantee on all retail/product purchases as long as the item is returned in an unused condition in its original packaging within 45 days of the purchase. Notify us via email of your intent to return an item within 30 days from your date of purchase so that we are aware that you are returning the item to us and we can be on the lookout for it. Once we have received the item(s) back we will notify you and begin the refund process.  

*All return shipping costs will be the responsibility of the purchaser.

*Shipping to US Locations:

-Flat rate shipping and handling will apply to all purchases under $100.00 You may elect to pay extra and have your package sent USPS Priority with 100 dollars of insurance included.  You may also elect to add additional insurance to your package at your cost.
-All purchases of $100 or more will include Free Shipping via USPS Priority Mail and include insurance of 100 dollars. You will have the option to purchase extra insurance for your package if you choose.

*Shipping to Locations outside of the US:
We ship to most countries that are accepting packages from the US and allow for the shipping of the items that you are purchasing. Charges are calculated based on the country, package weight/size, and delivery method (1st class/international priority). We will assume that you want the 1st class option unless you specifically request international priority. Please note, insurance can only be added to international packages that are sent priority.

*For international orders, any customs fees, import fees, or taxes imposed by the destination country will be the responsibility of the purchaser. It is also the responsibility of the purchaser to make sure that the items being purchased are able to be shipped to your country and to resolve any questions, concerns, or correspondence from Customs Agencies/Representatives.

*Please notify us within 5 days of receipt of any item that arrives damaged, so that we can work out a resolution with you and/or provide you with your tracking number so that you can file an insurance claim with USPS if your package was insured.

Retail Merchandiser/Products purchased via Instagram, Facebook, and Social Media Live Sales:

*You will be sent an invoice through Square for the amount of your claimed item(s) and any applicable shipping charges and costs for additional shipping insurance that you may wish to add within 24 hours from the close of the Live Sale.

*All invoices must be paid in full within 24 hours from the time the Invoice is sent to you unless other arrangements have been agreed to in advance. Failure to pay an invoice within the specified time frame could result in you being unable to reserve items for purchase in the future from Social Media Live Sales or Social Media Platforms and being blocked.

*Shipping to US Locations:

-Flat rate shipping and handling will apply to all purchases under $100.00 You may elect to pay extra and have your package sent USPS Priority with 100 dollars of insurance included.  You may also elect to add additional insurance to your package at your cost.
-All purchases of $100 or more will include Free Shipping via USPS Priority Mail and include insurance of 100 dollars. You will have the option to purchase extra insurance for your package if you choose.

*Shipping to Locations outside of the US:
We ship to most countries that are accepting packages from the US and allow for the shipping of the items that you are purchasing.  Charges are calculated based on the country, package weight/size, and delivery method (1st class/international priority). We will assume that you want the 1st class option unless you specifically request international priority. Please note, insurance can only be added to international packages that are sent priority.

*For international orders, any customs fees, import fees, or taxes imposed by the destination country will be the responsibility of the purchaser. It is also the responsibility of the purchaser to make sure that the items being purchased are able to be shipped to your country and to resolve any questions, concerns, or correspondence from Customs Agencies/Representatives.

*Please notify us within 5 days of receipt of any item that arrives damaged, so that we can work out a resolution with you and/or provide you with your tracking number so that you can file an insurance claim with USPS if your package was insured.

*All items purchased through a Live Sale are final.

*We offer a 30-day money-back guarantee on all retail/products not purchased during a Live Sale as long as the item is returned in an unused condition in its original packaging within 45 days of the purchase. Notify us via email of your intent to return an item within 30 days from your date of purchase so that we are aware that you are returning the item to us. Once we have received the item(s) back we will notify you and begin the refund process.

*All return shipping costs will be the responsibility of the purchaser.

*You have the option to exchange the item, receive a gift card or have a store credit in lieu of having your money refunded.  Store credits can also be used for services and classes. Store credits must be used within 365 days from the date of purchase unless other arrangements have been made prior to the expiration of the store credit.